Cancellation & Refund Policy

Last updated: 30 August 2026

1. How to Cancel

To cancel, email hello@ezpztour.com or message us on WhatsApp with your booking details. Cancellation takes effect from the date we receive your written request.

2. Cancellation Charges

Unless a package states otherwise, the following per-person charges apply, as a percentage of the total package cost:

• 30 days or more before departure — 10%
• 15–29 days before departure — 25%
• 7–14 days before departure — 50%
• Less than 7 days / no-show — up to 100%

Peak-season, festival and international bookings, and any non-refundable components (see below), may carry higher charges, which we will always tell you before booking.

3. Non-Refundable Components

Some costs are non-refundable once booked — for example confirmed flights, visas, train tickets, special-permit fees, and certain hotel or activity advances. These are deducted in full regardless of the slab above.

4. Refund Timeline

Approved refunds are processed to your original payment method within 7–14 working days after deducting applicable charges.

5. Amendments

Date changes or itinerary amendments are subject to availability and any difference in cost. We do not charge our own amendment fee for the first change made 15 or more days before departure; supplier charges may still apply.

6. Force Majeure

If a trip is disrupted by events beyond our control — natural disasters, weather, strikes, government orders or similar — we will help reschedule or recover refundable amounts from suppliers, but cannot guarantee refunds of non-refundable costs.

7. Contact

EZPZ Tour and Travels, Delhi NCR, India · hello@ezpztour.com · +91 844 7444 884